DAYSPA Investigates

Day spa owners hope it never happens to them—costly sexual misconduct claims against male massage therapists or dealing with obsessive clients who have a dangerous preoccupation with spa services. "DAYSPA Investigates" sheds light on commonplace to controversial topics that affect the lives of everyday business owners in extraordinary ways. It uncovers potential problems before they occur, and presents useful tools to recognize and reduce risk. By raising awareness of these issues, it allows business owners to be more proactive, professional and profitable.

Rubbed the Wrong Way

By Jenny Hontz

Sexual assault and misconduct claims in the massage room have dramatically increased. Here's how to keep your clients and business out of harm's way.

See the full article as it appeared in the November issue of DAYSPA magazine.

For your reference, here are some sample policies and code of ethics,
courtesy The Brass Rose Spa & Salon (www.brassrose.com).

Hitting Home

By Andrea Renskoff

Spa/salon pros often see the first signs of domestic violence. Learn how to create safe spaces for clients and co-workers.

See the full article as it appeared in the October issue of DAYSPA magazine.

Shattered Expectations

By Rhonda J. Wilson

The messages spa guests hear about miracle cures can create unrealistic expectations. Here's how to identify clients who may go overboard with treatments before they pose a threat to themselves and your business.

See the full article as it appeared in the September issue of DAYSPA magazine.

Up In Flames

By Andrea Renskoff

Is your laundry room a fire hazard? Here's how to assess your risk and set up protocols to prevent your property—and profits—from going up in smoke.

See the full article as it appeared in the June issue of DAYSPA magazine.

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